Question: How Do You Troubleshoot A Problem?

How do you troubleshoot production issues?

The problem‑solving approach can be broken down into seven steps.Identify problems.

Describe the current situation.

Take temporary countermeasures on the spot.

Find the root cause.

Propose solutions.

Establish an action plan.

Check results..

What is the most basic troubleshooting step?

Speeding up a slow computerRun fewer programs at the same time. Don’t have too many programs running at the same time. … Restart your computer. … Remove viruses and malware. … Free up hard disk space. … Verify windows system files. … Uninstall unnecessary programs. … Adjust windows visual effects. … Run a disk scan.More items…

How do you troubleshoot network connection problems?

How to Troubleshoot a NetworkCheck the hardware. When you’re beginning the troubleshooting process, check all your hardware to make sure it’s connected properly, turned on, and working. … Use ipconfig. … Use ping and tracert. … Perform a DNS check. … Contact the ISP. … Check on virus and malware protection. … Review database logs.

What are the types of troubleshooting?

Here we will explore the different kinds of troubleshooting steps and the tools we use for fault detection and closure of the same.Troubleshooting IP Problems.Troubleshooting Local Connectivity Issues.Correcting the Repetitive IP address Entry Issue.Troubleshooting Physical Connectivity Issues.More items…•

How do you debug an issue?

How to Debug Any ProblemStep 1: Determine what is working. … Step 2: Determine precisely what is not working. … Step 3: Simplify the problem. … Step 4: Generate hypotheses. … Step 5: Test hypotheses using divide and conquer. … Step 6: Think of other versions of this class of bug. … Step 7: Generate anti-regression tests. … Step 8: Fix the bug(s)More items…•

How do you troubleshoot application slowness?

The real causes for an application slowdownOverloaded server.Database request too slow to execute or poorly written.Issues at the load balancing level (overloading one server)Slow Web request.Slow application code execution.DNS configuration issue.Network performance issue.

What is the basic troubleshooting?

Troubleshooting is the process of diagnosing the source of a problem. It is used to fix problems with hardware, software, and many other products. The basic theory of troubleshooting is that you start with the most general (and often most obvious) possible problems, and then narrow it down to more specific issues.

Why is troubleshooting not working?

Sometimes Windows Troubleshooter has stopped working error message can appear because your user profile is corrupted. To fix the issue, you need to create a new user account and check if the same issue appears. Once you create a new user account, switch to it and check if the issue reappears.

How can I improve my troubleshooting skills?

4 Tips to Improve Your Problem Solving SkillsFocus on the solution. It’s easy to become hyperfocused on the conditions that created the problem. … Clearly define the problem. It’s hard to solve a nebulous problem you never took the time to clearly define. … Agree on a process. … Be sure to use active listening.

How do you investigate a problem?

Ten Steps to a Successful Workplace InvestigationDecide whether to investigate. Before you put on your detective’s hat, take some time to decide whether you really need an investigation. … Take immediate action, if necessary. … Choose an investigator. … Plan the investigation. … Conduct interviews. … Gather documents and other evidence. … Evaluate the evidence. … Take action.More items…

What are troubleshooting skills?

In simple words, troubleshooting skills are the problem solving abilities of a person. … Ideal troubleshooting skills mean you begin with gathering maximum information to define the actual problem, and provide the best possible solution by generating and evaluating all possible solutions.

What are the 6 steps of troubleshooting?

The six steps of troubleshooting.Identify the problem. … Establish a theory of probable cause. … Test probable cause theory to determine actual cause. … Establish an action plan and execute the plan. … Verify full system functionality. … Document the process.